HomeParent FAQ
Parent FAQ
Frequently asked questions
Answers written by the Korva team. If yours is not here, other parents may have asked it in the community, or write to us at admin@korvaacademy.com.au.
We are still writing these up.
Rather than publish an approximate answer to a question about your child's data or your money, we would rather answer it properly. In the meantime, admin@korvaacademy.com.au reaches a person.
Fees and the trial
What happens after the free trial?
1 week free, no card details needed. If you do nothing, the account simply stops — Korva does not charge you by default. To continue, you subscribe from your dashboard.
How many children can I add?
One during the free trial. Subscribing raises that to 2 children on one subscription, each with their own difficulty setting and progress history.
How do I cancel?
From your dashboard, through the billing portal — no phone call, no retention script. You keep access until the end of the period you have already paid for.
Does Korva change the difficulty on its own?
No. Your child chooses their level for each section, or you lock one for them in Settings.
Will you email me my child’s progress?
No. Korva sends no progress or marketing email. Progress lives in your dashboard, which you can open any time, and payment receipts come from Stripe.
The full fee details are on fees & enrolment.
Contact
Still have a question?
Parents answer each other in the community, and we answer there too. Or write to us directly — the address reaches a person.